What our clients and their relatives say about Q1Care
Our clients are at the centre of all we do so when we receive feedback we enjoy sharing it with you! After all, it’s what motivates the Q1Care team do what they do, so credit to our carers! Thanks for sharing your comments.
Crucial help for my mum
“I can highly recommend your care! I don’t know what I’d do without your help for my mum.”
Laughter and daily walks
“Live-in care and the carer TS has made an incredible difference to our dad, his emotional well-being has improved through having someone there and having someone to talk to – he has laughed more than he has for many months! His physical well-being is also improving, they’ve been going for daily walks together and before live-in care he was saying he feels wobbly and weak and couldn’t go anywhere yet recently he walked for an hour and a quarter! We didn’t have any anxious calls from him all weekend yet we knew he was in safe hands.”
A difficult time made easier by Q1 Care
“Thank you so much to both of you for everything and making a very difficult and stressful time as easy as possible for both my dad and myself. Obviously it’s all very quick but feel this isn’t a bad thing and may well be meant to be. The description of our carer, V, by S, the care co-ordinator and the photo have all been really helpful. Many thanks again.”
You cheered me up
“The standard of care has been very good and I have told others about your good work. I appreciate that I can vary the times and the days I have help. The care has helped me physically – shopping, short walks and given me good company.”
Daily visits are such a huge relief
“It is such a relief to know that my brother is having help with his hygiene and personal care. Also that he is now eating at 3 separate times a day, it is fab for the family and him of course! I am very impressed with everything in the care plan and the carers are such lovely ladies. My brother is now smiling and seems much happier than he has been for years and years. So very helpful. We are very happy.”
“The service we get as occasional users is always excellent, from booking at the last minute to the great girls turning up on time. We encountered no problems or worries using Melanie & her brilliant team who provide an excellent & happy service, it’s almost fun!”
Take an interest in my Mother
“Melanie and her team of carers have such a different approach. They are interested in the person and have empowered my Mother to do what she wants to do.
The carers talk ‘with’ her and they listen, they take the time to hold her hand. Being with people who take such a genuine interest in her has made my Mother so much happier.”