CQC overall rating GOOD

Meet the team

Our team has experience in offering companionship, dementia and palliative care across Berkshire and in the Henley and Wallingford areas.

As a team our philosophy is that everyone has the capacity to promote rather than undermine an individuals self-respect and feel its our privilege to make a positive difference by developing our unique client lead business model.

Melanie Meads, Founder

Melanie qualified as a Registered General Nurse in 1986 and went on to specialise in general intensive care, and Paediatric and adult cardiac care.

She has 15 years nursing experience culminating in a senior management role, responsible for an international team of medical personnel and the delivery of excellent care under challenging circumstances.

Following a natural break in her career to raise her 3 children Melanie has started a new venture that taps into her broad skill base, in an area close to her heart.

Listen to Melanie speaking about dementia and Parkinson’s disease care here

Paula Readings, Care Manager

Paula Readings is the Registered Care Manager at Q1Care Ltd and has 15 years experience in the care industry. Paula has completed her NVQ Level 2 in Health and Social Care, her NVQ Level 4 and Registered Managers Award in Care. She has a City and Guilds Level 2 Award in Learning Disabilities and has completed many relevant courses including Dementia Care and Safeguarding Vulnerable Adults.

Paula’s role is varied! She deals day to day with clients and families as well as other Health Care professionals and supports the learning and development of the Q1Care team. Paula is compassionate and understanding and is highly sensitive to the needs of others – she is passionate about her work and it shows!

Julie Paterson, Care Co-ordinator

As well as an important office role Julie is passionate about delivering care herself as she says it helps her to keep in touch with clients needs and perform better in her role.

Julie has 24 years experience in various care roles and has worked in many different care settings. She has an NVQ 2 in direct care and is committed to further professional development.

Julie says, “I love the people I get to meet, I get to step into the lives of some wonderful people and and assist them and their families in some of the hardest times they will have to go through. It is a privilege.”


Rupert is Julie’s gorgeous black labrador who is a regular visitor to the Q1Care offices but is also a fully fledged Pets as Therapy dog.

He and Julie visit many of our clients and he comes to the offices in Theale with Julie most days and has an ever growing fan base, getting more attention than everyone else combined!

It is so nice to be able to give our clients the chance to spend some time with him as most of them have had dogs in the past.


Patricia Williams


Patricia WilliamsPatricia Williams is PA to Melanie Meads and is very much Melanie’s right hand woman! Supremely organized, Patricia is Melanie’s eyes and ears and ensures she’s in the right place at the right time! Melanie says she can’t fathom what she ever did without her! With 24 years of PA and office manager experience in the social care sector Patricia brings a wealth of knowledge with her and says she loves getting involved in all aspects of this growing business. “We’re like family” she says of the Q1Care team, “we all listen to each other’s views and it is a fantastic place to work.”

In her spare time Patricia loves to read and keep fit with boxercise classes!


Our team of carers deliver the highest quality of care and companionship to vulnerable people enabling them to continue living independently at home and within the community.

We treat our clients with dignity, privacy and respect.

We support and value our staff through continuous training and personal development.


“I’ve watched Q1Care grow from a good idea into a great service. Providing thoughtful care and companionship, treating people like individuals and walking with families through difficult days is a skill. It takes knowledge and understanding, patience and expertise, compassion and talent. Q1Care have it all. Their success is based on trust and empathy, reliability and knowledge. I have been priveleged to see, first-hand, the care and attention that has gone into planning and delivering services in this very intimate and sensitive sector of the care market. Well done.”

Roy Lilley, NHS expert commentator, writer & broadcaster 2014